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Customer Support

Last updated: May 6, 2026

Need help with Kenki?

Email us at [email protected].

For billing questions, include the email address on your Kenki account and the last four digits of the card used if relevant. Do not send medical records, passwords, API keys, or full payment details by email.

Billing & memberships

You can manage or cancel your membership from your Kenki account billing page. If you cannot access your account, email [email protected].

Refund policy: https://kenki.ai/refund

Privacy & security

Privacy requests: [email protected]

Security reports: [email protected]

Privacy Policy: https://kenki.ai/privacy

Terms of Service: https://kenki.ai/terms